Return policy

 Return and Refund Policy 

Thank you for shopping with us at Trendd. We are committed to ensuring that you are satisfied with your purchase. Please take a moment to review our return and refund policy below.

1. 7-Day Return Policy: We offer a 7-day return policy from the date you receive your item. To be eligible for a return, your item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. A valid receipt or proof of purchase is required.

2. Eligibility Criteria for Returns:

  • Only damaged products are eligible for return.
  • A video of the product must be made while opening the box.
  • The return should be unworn or unused, with tags, and in its original packaging.
  • Receipt or proof of purchase is mandatory.

3. Exchange Policy:

  • Exchange is available in case you don't like the color or the item doesn't fit.
  • For damaged items, we will initiate the return process.

4. Return Process:

  • Contact us at return@trendd.in to initiate the return process.
  • If the return is accepted, we will provide you with a return shipping label and instructions on where to send the package.
  • Items sent back without prior authorization will not be accepted.

5. Damages and Issues:

  • Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item.
  • We will evaluate the issue and work to make it right.

6. Non-Returnable Items:

  • Perishable goods, custom products, and personal care items are non-returnable.
  • Items like hazardous materials, flammable liquids, or gases cannot be returned.

7. Sale Items and Gift Cards:

  • Unfortunately, we cannot accept returns on sale items or gift cards.

8. Exchanges:

  • The fastest way to get the desired item is to return the original purchase, and upon acceptance, make a separate purchase for the new item.

9. Refund Process:

  • We will notify you upon receiving and inspecting your return.
  • Refunds, if approved, will be processed to your original payment method.
  • Please allow some time for your bank or credit card company to process and post the refund.

For any return-related queries, please contact us at return@trendd.in

Thank you for choosing trendd.